Please understand that when you forget or cancel your appointment without providing sufficient notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we understand how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation Fee will apply. We will ask for a credit card to have on file.- Less than 24 hour notice will result in a Cancellation Fee equal to 50% of the reserved service amount.- “No Shows” will be charged 100% of the reserved service amount.- Please arrive at least 5 minutes prior to your appointment start time. More than 15 minutes late is considered a “No Show” and will be charged a Cancellation Fee.